faq

Below are a series of frequently asked questions regarding all things UBC Yoga Club! If you still have further questions, please feel free to reach out to us via Facebook, Instagram or email.

Regarding COVID-19, currently, in adherence to Government of BC, UBC and AMS policies, masks and vaccines are currently mandated for all operations on campus, including our classes. To attend, one dose of an approved vaccine will be allowed until October 24, and then afterwards 2 doses is required.



Memberships


What is the difference between the regular and unlimited membership?

With a regular membership, your drop-in fee per class is reduced to the $2 exclusive member pricing, compared to $5 class drop-in fees for non-members. With the regular membership you also get access to a discounted 10 class pass. With an unlimited membership, you do not have to pay any drop-in fees at any class.

What do all memberships include?

All membersihps get you discounted or free access to events and socials, unlimited free access to online and on-demand content, as well as exclusive member discounts with our sponsors.

How can I purchase a membership?

You can purchase a membership on the memberships page of our website!

How long is my membership valid for?

If you buy a term-long membership, it is valid until the end of the school term (i.e. Term 1 memberhips expire at the end of December, and Term 2 memberships expires at the end of April). If you purchase a year-long membership it is valid until the end of Term 2 (i.e. the end of April).


Classes

Do I have to reserve a spot for class in advance? Do you take walk-ins?

Since we have limited class capacities, you must reserve a spot in advance if you want to guarantee a spot in class. We do take walk-ins if there is space available, however it is not guaranteed you will get a spot in class if class capacities are already met, and pre-registered attendees will be prioritized for class entry.

What are options for class payment?

Paying online via our website when you reserve a spot in class is the easiest and most ideal way to pay for class. If you walk-in to class, ideally you pay via our website, however we will also accept cash.

The class I want to attend is full, so I registered for the waitlist - how do waitlists work?

When you register for the waitlist, you will be notified when a spot opens up, and then you must register for class. Alternatively, you can come to the class to see if there are any open spots, and you can walk-in and pay on the spot.

What is your cancellation policy?

If you reserve a spot in class and can no longer attend, as long as you cancel your spot in class more than 1 hour prior to start time, you will get a refund of your drop-in fee,

How do you cancel your class reservation?

First, login to your UBC Yoga Club account on our website, then navigate to your account settings, and under the "bookings" tab press "cancel" next to the class you can no longer attend.

What is a "Karma" class? What is a "By-Donation/Pay-What-You-Can" class?

A Karma class is a yoga class where all drop-in fees are donated directly to your selected Karma charity of the term. Karma classes are "by-donation/pay-what-you-can" classes, which means that we encourage a donation that is within your means as drop-in payment for the class, which goes directly to our karma charity. We encourage a minimum drop-in donation of $2 for both memberes and non-members to our Karma classes.


Services

My club/organization wants to host a yoga class - how can you help us organize it?

We can arrange a yoga instructor and mat rentals for you! We can also provide assistance with booking rooms, as well as promotional support. Check out our events page for more details on event and service options, and please contact our VP Events for more details.

My club/organization needs yoga mats for an event we are hosting - can we use yours?

Yes! we have a set of 30-40 rental mats that are available for rental. Please contact our VP Events to coordinate.

My club/organization wants come as a group to one of your classes - can we book a group in advance?

Yes! Contact our VP Events to RSVP spots for your team in class and pre-pay as a group.

Do you offer packages for giveaways?

Yes! Plese contact our VP Events to coordinate a giveaway of either a membership or class passes and to learn more about price bundle options.


COVID-19

Are masks mandatory during class?

 Currently, masks are mandatory following AMS policy, which requires masks to be worn at all times in the AMS Student Nest and Life building. This mandate may change in the future.

Is vaccination mandatory to attend class?

Vaccination is mandatory to attend a UBC Yoga Club class. At least 1 dose is required for now, but after October 24, full vaccination will be required to attend, as mandated by the Government of BC. You must present either physical or digital proof of vaccination at the door in order to enter and participate in class.

How can I upload proof of vaccination to my UBC Yoga Club account?

When you login to your account on our website, first navigate to your account settings, then scroll to the bottom of your profile, and under the "vaccination proof" section, you can browse your camera roll and select a photo to upload.

What safety precautions are taken for classes?

Mats are cleaned prior to use, and pre-placed at a social distance. Reserving a spot prior to class is required in order to enforce contact tracing. Masks and vaccines are mandatory. Upon entry to class, hand sanitizer is available at the door.